Chawla, Isha, Mia B. Russell, Kenneth J. White, and Sharon A. DeVaney. “Fear and Trust in Financial Institutions: A Content Analysis”. Financial Services Review 31, no. 2/3 (December 15, 2023): 211–228. Accessed November 21, 2024. https://openjournals.libs.uga.edu/fsr/article/view/3541.