The Use of Professional Designations in the Real Estate Industry
DOI:
https://doi.org/10.1016/S1057-0810(97)90022-6Abstract
A series of surveys investigates the recognition by consumers of professional designa- tions in a variety offinancial services fields, but with an emphasis on the real estate industry. The results from the 1991, 1994 and 1996 surveys are consistent in revealing a general lack of recognition by consumers ofprofessional designations, with the nota- ble exception of the CPA. The CFP and CLU also fared somewhat better than the real estate designations examined both in terms of consumer recognition and perceived competence of those holding the designation. Consumers indicate, however, a generally strong desire for dealing with professionally designated individuals when making financial decisions.
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