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Research Articles

Vol. 25 No. 2

Initiating and Extending Institutionalization of Service-Learning

March 14, 2020


Senior leadership at Ngee Ann Polytechnic in Singapore decided to make service-learning the signature pedagogy of the polytechnic and to infuse at least one service-learning module (i.e., course) in every diploma so that all students would have a service-learning experience.  Evidence is provided that, in 3 years, the rapid institutionalization of service-learning meets and exceeds all of Furco’s (2002) dimensions for institutionalization at the Quality Building level.  In addition, a bold, visionary institutional strategic plan, the Service-Learning Roadmap, is presented that not only achieved this growth, but also extends institutionalization beyond current models.  Finally, implications and recommendations are offered to guide institutionalizing service-learning, thereby providing a model for other institutions globally.